First impressions are everything.  How you introduce yourself as a new leader to your team or organization directly affects success and outcomes.

In this episode Richard shares tactics on how to get off on the right foot and making an impactful impression.

It’s less about you and your qualifications and all about listening, asking great questions, and building trust and mutual respect.

First you need to understand the context of what situation you’re getting introduced to:

1: A team or organization that is newly formed – This is the best case scenario and gives you an excellent opportunity to build a legacy and cohesive team.

2: A team or organization that has a history and has been performing well – This is another good scenario but challenging for the new leader to fit in and not disrupt a good thing. There’s always room for improvement, but you need to be vigilantly aware and respectful of what they’ve accomplished up to this point.

3: A team or organization that is troubled / dysfunctional – This is why leaders get paid the big bucks. Brutal honesty and sometimes swift action is needed.

Regardless of the situation, leaders should focus less about themselves and their experiences and more about asking great questions and active listening. The initial meeting should be short followed up by 1-on-1 meetings. All of the leaders actions should be around building trust and mutual respect.

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